I followed all the suggestions, tried training. Starting over, etc.My chickens were literally losing weight over this feeder.They never warmed up to it, much to my dissatisfaction. They're terrified of it, even though it's left up / open, never even made a loud noise, never smashed anyone. Nope. They refuse.A bad storm rolled in and got the feed all wet. It's in a covered run, but with crazy wind and rain whiping from all directions, it didn't matter. I assume it was from being open, but later discovered molded feed inside the bin-More on that coming...The rats appreciate the feeder (being open) which was the whole reason I bought this feeder (over the rats).But I'd rather feed rats than starve my chickens.As far as the quality, seemed pretty good! It's exactly as I expected.There are some sharper areas of the metal, but nothing egregious or that should cause real concern for the birds.It was easy enough to put together.But the lid doesn't sit where the latches work. They just slip on/off without having to unlatch them. So it completely defeats the purpose of a latching lid. The lid isn't tight and leaves a gap around the food bin.Turns out, that is the main source of water entry (from the storms). We had a rough run of weather, so hoping not to waste another 40lb bag of feed to mold, I ran out with my tools (to close the feeder [it was locked into training mode]).That's when I discovered the rain gets in along the backside of the lid, where there's a gap.Yes, under bad weather, if the feeder is open, it'll get in wherever. But the perma-gap is a problem.Anyhow, my girls won't use it anyway, I don't have the box to send it back. I'll either gift it or try again in another life when chickens aren't chickens.