Terms & Conditions

GENERAL TERMS AND CONDITIONS

 

1. Liability Waiver

 

• Release of Liability: Participant releases from liability and waives the right to sue RentACoop LLC; their employees, officers, volunteers, and agents from any and all claims, including claims for resulting in any physical injury, illness, death, or economic loss they may suffer or which may result from participation. Participant agrees to be responsible for his/her own medical expenses that may result.

• Assumption of Risks: Participant understands the nature of the activity and the risks involved, and voluntarily accepts those risks, assuming all risks of their participation in this activity.

• Legal Consequences of Agreement: Participant understands the legal consequences of signing this document, including releasing RentACoop LLC from all liability on behalf of themselves and any participating children.

• Exclusion of Responsibility: RentACoop LLC is not responsible for any damages, injuries, or death incurred by the buying and/or use of (including but not limited to) chicks, chickens, chicken coops, chick hatching programs, chicken supplies, fertilized eggs, animal products, etc.

 

2. Refund Policy

 

• Request for Refund: If a customer wishes to apply for a refund, a request must be submitted to RentACoop in writing.

• Refund Discretion: Any refunds, if offered, are at RentACoop’s sole discretion and cannot be contested. Refunds are not guaranteed.

• Condition-Based Refunds for Returns: If the need to return the purchased products arises, any refund, full or partial, will be calculated based on the condition of the product and given at RentACoop’s sole discretion.

 

3. Product Disclaimer

 

• Quality and Use Disclaimer: RentACoop makes every effort to ensure the quality and durability of its products. However, RentACoop is not responsible for misuse, damage caused by improper use, or environmental factors affecting product performance.

• No Guarantee of Specific Results: While RentACoop products are designed to improve poultry care, no specific outcomes (such as egg hatchability or chick survival) are guaranteed.

 

4. Shipping and Delivery

 

• Shipping Policies: Orders are typically processed and shipped within  3-5 business days. RentACoop ships within the continental United States and cannot ship to restricted regions. If a product arrives damaged, customers must notify RentACoop within 48 hours.

• Responsibility After Delivery: RentACoop is not responsible for items once they have been delivered to the specified address, especially if the delivery is left unattended.

 

5. Replacement Policy

 

 

• Replacement Policy: In cases of product defects or damage upon arrival, RentACoop may offer replacement parts or products at its discretion.

 

6. Returns and Exchanges

 

 

• Restocking Fees: A restocking fee  may apply to returned items.

• Return Shipping Responsibility: Unless the item is defective, the customer is responsible for the cost of return shipping.

 

7. Privacy Policy

 

• Data Collection and Use: RentACoop collects personal information for processing orders, customer support, and improving the customer experience. This data is handled in compliance with relevant privacy regulations.

• Third-Party Sharing: Customer information may be shared with third-party services for shipping, analytics, or marketing purposes, but will not be sold or shared beyond what is necessary for RentACoop operations.

 

8. Intellectual Property Rights

 

• Copyright and Trademark: All product designs, branding, images, descriptions, and other content on RentACoop’s website are the intellectual property of RentACoop LLC and cannot be reproduced, distributed, or used without permission.

 

9. Limitation of Liability

 

• Limit on Financial Liability: In cases of dispute, RentACoop’s liability is limited to the purchase price of the product in question.

• No Indirect or Consequential Damages: RentACoop is not liable for any indirect, consequential, or incidental damages arising from the use or inability to use a product.

 

10. Modification of Terms

 

• Right to Update Terms: RentACoop reserves the right to modify these terms and conditions at any time. Changes will be posted on the website, and it is the customer’s responsibility to review the terms periodically for updates.

 

11. Governing Law and Jurisdiction

 

• Choice of Law: These terms and conditions are governed by the laws of the state of Delaware.

• Dispute Resolution: Any disputes arising from these terms shall be resolved first through mediation or arbitration before any court actions.

 

12. Product-Specific Care Instructions

 

• Care and Usage Instructions: Customers are responsible for following all care and usage instructions provided with products to maintain quality and ensure animal welfare. Failure to follow instructions may void any warranty.

 

13. Customer Responsibilities

 

• Care of Eggs and Chicks: Customers are responsible for maintaining the health and welfare of any eggs or chicks in their care.

• Compliance with Local Regulations: Customers must ensure they meet all local, county, and community regulations regarding poultry keeping on their property.

• Hand Hygiene: All participants must wash their hands before and after handling chicks or eggs.